We’re working with NHS Trusts across the UK to create and measure exciting roles for safe, reliable and effective volunteering.
After launching in 2016 with five pilot projects, we’ve expanded Helpforce projects to 15 NHS Trusts – creating a growing network of hospitals testing, measuring and sharing their experiences of volunteering.
Our NHS partners
The following NHS Trusts make up our Helpforce Network and have all demonstrated innovation and leadership in their willingness to bring to life the Helpforce vision.
The findings so far
We believe in measuring the value volunteers bring, and we are working with our partners to do just this. Discover our findings so far from Chelsea & Westminster, West Suffolk, Northumbria, Sandwell & West Birmingham and the University Hospitals Southampton.
How can Helpforce transform hospital volunteering?
Patients get more
- Time, attention and care
- Information and advice
- Help to get home quickly
Healthcare staff see
- More care and comfort for patients
- More clinical capacity for staff
- Better training and development
- Clearer about my role and ways I can help
- Better utilised
- Supported and valued
NHS Trusts benefit from
- A greater connection with our local community
- Measurable benefits to staff and patient experiences
- Better CQC scores
The next step
After the success of our pilot projects, Helpforce is proud to have been appointed by the NHS as the organisation tasked with delivering change within hospital volunteering. Our NHS funded programme Helpforce Volunteering Innovators Programme is helping to fund and transform volunteering in hospitals.
Making our vision a reality
So how do we deliver our vision of improving the lives of NHS staff, patients and our communities through the power of volunteering?
Working with our partners, we’ve been able to develop key strategies that provide support, resources and frameworks to those involved. By adopting best practice, we’re able to achieve consistent, efficient and effective volunteering – the impact of which is measurable.
- MAINSTREAM – volunteering is valued as a core element of NHS care delivery
- INTEGRATED – Volunteers are integrated into services and staff teams
- QUALITY – High quality and high impact roles, practice and services
- SCALE – More volunteers attracted to, and staying in the NHS