Stage 1 Review
Project MSK exercise class support volunteer (Hounslow and Richmond Community Healthcare NHS Trust) By Rosie Hooper Smith
- Title MSK exercise class support volunteer (Hounslow and Richmond Community Healthcare NHS Trust)
- Setting Community
- Objective Motivate patients to reach their rehabilitation goals through exercise as part of a wider rehab programme Support them in reaching their fitness goal e.g. independently walking for 15 minutes Enhancing patient experience
Beneficiaries
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Staff
MSK team receive support in set up and wrap up of classes, and can spend more time with patients with higher needs during the class
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Volunteers
Volunteers may be interested in pursuing careers in MSK therapy. Volunteers feel they are contributing to a patients recovery plan
Audiences
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Senior Leadership
Senior leaders to recognise the value volunteers bring to the organisation and are willing to invest into HRCH volunteer infrastructure as part of a solution to key organisations challenges (e.g. workforce gaps, patient satisfaction, deterioration during waits, tackling readmission rates / time between readmission, reducing length of stay)
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Staff
Clinical staff to see the difference volunteers make to service delivery
Review Design
Project MSK exercise class support volunteer (Hounslow and Richmond Community Healthcare NHS Trust) By Rosie Hooper Smith
Outcome model
Data model
Data Collection Dashboard
Project MSK exercise class support volunteer (Hounslow and Richmond Community Healthcare NHS Trust) By Rosie Hooper Smith
This project has now completed. Please navigate to the 'Evaluate' stage.
Evaluation Dashboard
Project MSK exercise class support volunteer (Hounslow and Richmond Community Healthcare NHS Trust) By Rosie Hooper Smith
Evaluation findings - March 2024
Hounslow and Richmond Community Healthcare NHS Trust designed and delivered the Musculoskeletal (MSK) outpatient service to provide a range of exercise and hydrotherapy classes to support patients with rehabilitation/treatment. These classes were supported by volunteers since April 2023, who ensured the smooth running of classes and motivated patients to reach their goals. Volunteer responsibilities included: welcoming and checking patients in, helping to set up the class with equipment and signposting patients to community support when required. Volunteers support allowed physiotherapists to provide one to one support to patients.
