Integrated Care Pathway - Back to Health (George Eliot Hospital NHS Trust)

By Becky Millward

Stage 1 Review

Project Integrated Care Pathway - Back to Health (George Eliot Hospital NHS Trust) By Becky Millward

  • Title Integrated Care Pathway - Back to Health (George Eliot Hospital NHS Trust)
  • Setting Hospital
  • Objective The BtHP is an integrated health and care, volunteer supported, pathway, bringing together impactful, existing, emerging and new volunteer roles and services into a single pathway that supports patients both within the hospital and in the community. A shared vision, objectives and governance structure will maximise the impact and benefits of delivering previously stand alone roles / services.

Beneficiaries

  • Staff

    Enhanced confidence that volunteers are having a positive impact for patients. Additionally benefit from increased efficiencies and time saved to allow them to focus on other responsibilities.

  • Volunteers

    Enhanced confidence that volunteers are having a positive impact for patients. Additionally benefit from increased efficiencies and time saved to allow them to focus on other responsibilities.

  • Organisation

    Enhanced efficiencies, reductions in avoidable system costs, reductions in cancellations and DNAs, improved patient flow.

Audiences

  • Senior Leadership

    To provide evidence and understanding of how volunteers can support an integrated care pathway, as well as support the NHS in its recovery from Covid-19. In turn, increase senior leadership buy in to the volunteering service.

Review Design

Project Integrated Care Pathway - Back to Health (George Eliot Hospital NHS Trust) By Becky Millward

Outcome model

Outcome model

Data model

Data model

Data Collection Dashboard

Project Integrated Care Pathway - Back to Health (George Eliot Hospital NHS Trust) By Becky Millward

This project has now completed. Please navigate to the 'Evaluate' stage.

Evaluation Dashboard

Project Integrated Care Pathway - Back to Health (George Eliot Hospital NHS Trust) By Becky Millward

Final report - February 2024

George Eliot Hospital (GEH) has been working with Helpforce since July 2021 to develop a Back to Health pathway. The aim of a Back to Health pathway is to provide wrap-around volunteer support to help people to wait well, get well, recover well and live well. In partnership with Helpforce, the team at GEH has developed existing and new volunteer roles to help meet the hospital's and patients' needs.

A wealth of activity has taken place as part of the Back to Health pathway at GEH, up to the end of September 2023. The full detail can be found in the report available to download below, which also contains the vast amount of learning and development that has occurred, along with top tips for any organisations thinking of implementing their own Back to Health pathway.

A shorter case study report can also be accessed here.

Please click here for the full evaluation report