Evidenced outcome:
Volunteers support staff to deliver good quality care
Evidence point
35 of 36 staff members agreed or strongly agreed that volunteer drivers have helped to improve the quality of care / service they are able to provide. 33 of 36 staff members agreed or strongly agreed that having volunteer drivers makes them feel more confident that patients have the medications and equipment they need at home. 28 of 36 staff members agreed or strongly agreed that having volunteer drivers makes them feel more confident that patients can get to and from the hospital.