Evidenced outcome: Volunteers feel well supported in their role

Evidence point
13 of 14 volunteers agreed or strongly agreed that they received enough support from staff members. 13 of 14 volunteers agreed or strongly agreed that they were provided with all of the equipment they needed to enable them to perform their role. 12 of 14 volunteers agreed or strongly agreed that they received enough training to enable them to perform their role.
Primary beneficiary
Volunteers
Partner organisation
National Lottery ICS Programme - North West London ICB (Brent)
Volunteering role / intervention
Waiting well calls
Evidence strength
Compelling
Produced
June 2025