Evidenced outcome: Stronger patient positivity towards the Trust providing their care

Evidence point
85% of those who received volunteer support were extremely likely to recommend the service, whilst only 74% of those who did not receive volunteer support were extremely likely to recommend the service (n=900: n=523 with volunteer support, 377 without). This difference is statistically significant.
Primary beneficiary
Service users
Partner organisation
Moorfields Eye Hospital NHS Foundation Trust
Volunteering role / intervention
Handholding volunteers (Theatre support)
Evidence strength
Compelling
Produced
October 2024