Evidenced outcome: Satisfied with their volunteer support experience

  • Evidence point
    99.7% patients were very satisfied or satisfied with the service received from the volunteer drivers (n=325).
  • Primary beneficiary
    Service users
  • Partner organisation
    The Shrewsbury and Telford Hospital NHS Trust
  • Volunteering role / intervention
    Discharge Drivers
  • Evidence strength
    Compelling
  • Produced
    December 2025

Full evaluation report [PDF]