Evidenced outcome: Satisfaction with their volunteering role

  • Evidence point
    13 of 14 volunteers were satisfied or very satisfied with their role. 13 of 14 volunteers had their expectations met or exceeded in their role. 14 of 14 volunteers said they were likely to recommend their role to someone looking for a volunteering opportunity.
  • Primary beneficiary
    Volunteers
  • Partner organisation
    National Lottery ICS Programme - North West London ICB (Brent)
  • Volunteering role / intervention
    Waiting well calls
  • Evidence strength
    Compelling
  • Produced
    June 2025

Full evaluation report [PDF]