Evidenced outcome: Satisfaction with their volunteering role

  • Evidence point
    13 of 13 volunteers were satisfied or very satisfied with their role. 13 of 13 volunteers had their expectations met or exceeded in their role. 7 of 7 volunteers said they were likely to recommend their role to someone looking for a volunteering opportunity. (NB: Question only introduced partway through data collection.)
  • Primary beneficiary
    Volunteers
  • Partner organisation
    National Lottery ICS Programme - North West London ICB (Hillingdon)
  • Volunteering role / intervention
    Waiting well calls
  • Evidence strength
    Compelling
  • Produced
    April 2025

Full evaluation report [PDF]