Evidenced outcome: Reduced ambulance response times for patients

  • Evidence point
    Low Acuity CFR response times were consistently lower than average NWAS response times every month during the pilot. Across the year to date, Low Acuity CFR response times have been on average 1 hour and 39 minutes (or 99 minutes) less.
  • Primary beneficiary
    Service users
  • Partner organisation
    North West Ambulance Service
  • Volunteering role / intervention
    Low Acuity Community First Responder
  • Evidence strength
    Compelling
  • Produced
    March 2023

Full evaluation report [PDF]