Evidenced outcome: Reduced ambulance response times

  • Evidence point
    The 90th centile figure (time within which 9 of 10 patients were seen) for NWAS category 3 calls average response time was almost 457 minutes compared to Low Acuity-assigned CFR calls which was 216 minutes - lower by almost 240 minutes (4 hours). (n= 93375 NWAS calls, 314 CFR calls - Cat 3 only)
  • Primary beneficiary
    Organisation
  • Partner organisation
    North West Ambulance Service
  • Volunteering role / intervention
    Low Acuity Community First Responder
  • Evidence strength
    Compelling
  • Produced
    March 2023

Full evaluation report [PDF]