Evidenced outcome:
Perceived reduction in need to approach healthcare providers for support
Evidence point
50% of service users reported that they would have approached a healthcare provider for support if the hubs were not available. This included 38% who said they would approach their GP, 18% mental health services, 10% 111, 9% NHS community teams, 4% local hospital and 3% 999. Service users were able to select multiple sources of support they would have approached, so responses are not mutually exclusive. (n=362)