Evidenced outcome: More informed about their care

  • Evidence point
    722 patients were provided with / reminded of their appointment details. 387 patients were advised not to drive after their appointment and 94 were advised to have someone accompany them to their appointment, in line with Ophthalmology guidance. (n=1,522)
  • Primary beneficiary
    Service users
  • Partner organisation
    National Lottery ICS Programme - North West London ICB (Hillingdon)
  • Volunteering role / intervention
    Waiting well calls
  • Evidence strength
    Promising
  • Produced
    April 2025

Full evaluation report [PDF]