Evidenced outcome: Increased patient confidence

  • Evidence point
    Average patient confidence levels increased from 6.8 before receiving the support to 8.0.​ Further, 64% of the patients improved their confidence to cope at home levels after the volunteer support. (n=198 pre- and post-intervention)
  • Primary beneficiary
    Service users
  • Partner organisation
    Kingston Hospitals NHS Foundation Trust
  • Volunteering role / intervention
    Discharge support volunteers
  • Evidence strength
    Compelling
  • Produced
    August 2024

Full evaluation report [PDF]