Evidenced outcome: Increased likelihood of patients recommending hospital

Evidence point
Patients with volunteer support are ‘extremely likely’ to recommend the hospital (44% intervention group, n=121 vs 36% control group, n=44). Further, patients that spend time with volunteers increases the likelihood that the patient will recommend a service/hospital (n=119).
Primary beneficiary
Organisation
Partner organisation
Multiple NHS Trusts
Volunteering role / intervention
Multiple acute hospital based roles
Evidence strength
Compelling
Produced
November 2020