Evidenced outcome: Improved skills, confidence and sense of purpose

  • Evidence point
    12 of 13 volunteers agreed or strongly agreed that their volunteering gives them a sense of purpose. 11 of 13 volunteers agreed or strongly agreed that volunteering has allowed them to develop new skills. 11 of 13 volunteers agreed or strongly agreed that their volunteering has increased their confidence.
  • Primary beneficiary
    Volunteers
  • Partner organisation
    National Lottery ICS Programme - North West London ICB (Hillingdon)
  • Volunteering role / intervention
    Waiting well calls
  • Evidence strength
    Compelling
  • Produced
    April 2025

Full evaluation report [PDF]