Evidenced outcome: Improved patient experience

Evidence point
13 of 14 patients were likely or extremely likely to recommend the discharge service to others. Additionally, half of the patients suggested that the service had positively impacted on their views of the hospital overall.
Primary beneficiary
Service users
Partner organisation
NHS Tayside / Healthcare Improvement Scotland
Volunteering role / intervention
Discharge volunteer pilot
Evidence strength
Promising
Produced
April 2023