Evidenced outcome: Improved patient experience

  • Evidence point
    90% of staff members agreed or strongly agreed that volunteers supported patients with nutrition and hydration (n=21). 85% of staff members agreed or strongly agreed that volunteers were helpful in freeing up staffs’ time allowed them to deliver good care (n=20).
  • Primary beneficiary
    Service users
  • Partner organisation
    North West Anglia NHS Foundation Trust
  • Volunteering role / intervention
    Emergency Department Volunteers
  • Evidence strength
    Promising
  • Produced
    October 2022

Full evaluation report [PDF]