Evidenced outcome: Improved patient centred care

Evidence point
After the intervention, patient scores for: 'Being interested in you the patient as a whole' increased by11%; 'Really listening' increased by 9%; and 'Making you feel at ease' increased by 10%.
Primary beneficiary
Service users
Partner organisation
Multiple NHS Trusts
Volunteering role / intervention
Multiple acute hospital based roles
Evidence strength
Compelling
Produced
November 2020