Evidenced outcome: Improved hospital experience

  • Evidence point
    18 of 18 patients agreed or strongly agreed that volunteering support had a positive impact on their hospital experience. 18 of 18 reported having more positive views about the hospital as a result of the support they received from volunteers.
  • Primary beneficiary
    Service users
  • Partner organisation
    Aneurin Bevan University Health Board
  • Volunteering role / intervention
    Mental Health Volunteers
  • Evidence strength
    Compelling
  • Produced
    August 2025

Full evaluation report [PDF]