Evidenced outcome: Emerging evidence of a reduction in readmission rates

  • Evidence point
    The readmission rate of patients who received volunteer support was considerably lower compared to the control group - 25% for the control group, 9% for those who received the discharge volunteering calls support (n=1008 control group, n=79 intervention​).
  • Primary beneficiary
    Service users
  • Partner organisation
    Kingston Hospitals NHS Foundation Trust
  • Volunteering role / intervention
    Discharge support volunteers
  • Evidence strength
    Promising
  • Produced
    August 2024

Full evaluation report [PDF]