Evidenced outcome: Emerging evidence of a reduction in Did Not Attend (DNA) rates for Physiotherapy

Evidence point
5.8% reduction in Physiotherapy DNA rates when reminder calls were made vs. when they weren't. Comparison of 9 weeks when calls were made (396 appointments) and 9 weeks when calls weren't (416 appointments). Difference is statistically significant.
Primary beneficiary
Organisation
Partner organisation
George Eliot Hospital NHS Trust
Volunteering role / intervention
Back to Health Pathway
Evidence strength
Promising
Produced
February 2024