Evidenced outcome: Emerging evidence of a reduction in Did Not Attend (DNA) rates for Maternity and Complex Pregnancy

  • Evidence point
    3.2% reduction in Maternity and Complex Pregnancy DNA rates when reminder calls were made vs. when they weren't. Comparison of 6 weeks when calls were made (189 appointments) and 6 weeks when calls weren't (208 appointments). Difference is not statistically significant.
  • Primary beneficiary
    Organisation
  • Partner organisation
    George Eliot Hospital NHS Trust
  • Volunteering role / intervention
    Back to Health Pathway
  • Evidence strength
    Promising
  • Produced
    February 2024

Full evaluation report [PDF]