Helpforce and NHS England announce new programme to increase innovative volunteering in the NHS

6th September 2018

Helpforce and NHS England today (6 September 2018) announced a new opportunity for NHS
hospital trusts to develop and spread volunteer initiatives that increase support for busy staff,
improve patient experience and offer rewarding roles for volunteers.

The programme builds on Helpforce’s existing work with 15 NHS trusts, five of which already have
taken advantage of prior NHS England funding to develop a range of new volunteer services. These
include helping with patient mobility on hospital wards, ‘bleep volunteers’ who assist patients and
staff with a range of important tasks, and support with patient discharge and transport.
Helpforce will increase the number of trusts it is partnering with in order to develop and spread
impactful volunteer services. They aim to identify 10 volunteering initiatives from across the country
that have the potential to be scaled up and adopted across the NHS.

The selected Trusts will receive a share of the grant and support through Helpforce and its NHS and
voluntary sector partners to a range of services, digital tools, resources and tailored guidance. Initial
expressions of interest need to be submitted via the Helpforce website by 31st October 2018.

The announcement was made by Sir Malcolm Grant, Chairman of NHS England, at the NHS England
AGM as part of a wider grant to Helpforce. A third of the funding will go directly to the 10 NHS
Hospital Trusts, with the remainder used to build new infrastructure that will help increase the
quality and scale of volunteering across the NHS. This will include developing an evidence-based
model for implementing and measuring the impact of volunteer services, and extending a
nationwide, peer-to-peer learning network for sharing best practice.

Sir Thomas Hughes-Hallett, Founder and Chair of Helpforce, said:

“We are delighted to be able to expand the number of trusts we are working with as it will enable
more people to benefit from the helping hand of volunteers on their journey through hospital. We
have been working closely with a small group of pioneering NHS Trusts and a range of voluntary
sector partners such as The Royal Voluntary Service over the last year and we are pleased to be able
to include other leaders. We know there are inspiring examples of volunteering already taking place
and want to learn from these as well as helping to scale them locally, regionally and nationally.”

Paddy Hanrahan, Managing Director of Helpforce, commented:

“We want to continue to build our understanding about how volunteers can help at specific points in
the patient pathway and where they can have the greatest impact. The new initiatives might be
around the hospital, at the point of discharge, or community based. We are interested in how trusts
are working in partnership with local NHS and third sector partners to successfully deliver innovation.
Applications are open to all NHS Trusts in England and we look forward to receiving them.”

For further information please contact Alice Jaffe on 0207 403 2230.