Virtual Group Support - Rehabilitation Service: Role description

Thank you to Lincolnshire Community Health Services NHS Trust for sharing this role description.

Post COVID Rehabilitation Service

Our Community Health Services are now delivering education and support groups virtually. This means that patients from across the county can come together, share their experiences and get support. Volunteers play a vital part in facilitating these groups and making patients feel welcome and comfortable.

This role involves:

• Contacting patients before the group to motivate them and check they can get online
• Welcoming and introducing group members online
• Facilitating conversation and discussion
• Collecting feedback from patients and staff to inform the development of the group
• Researching and preparing resources to support the group

This role would suit people who:

• Enjoy conversation and meeting new people
• Can be sympathetic and understanding of patients’ needs
• Can use their initiative as well as working under direction
• Have excellent listening and facilitation skills
• Have an interest in supporting those with long term conditions

What to expect from the role:

• To gain experience of working directly with patients in the NHS
• To increase your knowledge of health education and rehabilitation
• The opportunity to use your experiences to support others
• To gain confidence and skills by leading and/or facilitating in a group setting

Free training provided for this role

• Completion of virtual handbook – Your Volunteer Journey
• Volunteer Induction Session (3hrs face to face or virtual)
• E-Learning for Healthcare – Volunteer Learning Modules
• Local induction and orientation
• An opportunity to gain a National Volunteer Certificate

For the full role description please download the attached PDF