Patient Experience Volunteer

Thank you to the Shrewsbury and Telford Hospital NHS Foundation Trust for sharing this role description.

Main purpose of role:

Gathering patient and service user feedback is a top priority for Shrewsbury and Telford Hospital NHS Trust. Through volunteering in this role, you will help us find out the views and opinions of people using the hospital services - what we are doing well and how we could do better.

Assist in the completion of patient surveys using an ipad to capture patient feedback from wards and departments across the hospital.

Deliver survey cards and posters to wards and departments.

The role may also include tasks such as assisting the Patient Experience Team to prepare for ad hoc corporate events; directing visitors around the hospital, in addition to other tasks such as photocopying and scanning.

This list of duties is not exhaustive and the role will have the potential to expand and evolve as the service develops.

For the full role description please download the attached PDF

Find more volunteer roles here in the Volunteer Role Library